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Efficient Linen Management: Embracing Online and Driver-Assisted Ordering

At Crown Health Care Linen Services, we are committed to supporting the healthcare industry with efficient, reliable linen rental and management services. To cater to the diverse needs of our customers, we offer specialized ordering systems tailored to the unique requirements of acute care facilities and clinics. Understanding the critical nature of timely linen supply, we emphasize the importance of both convenient ordering options and the punctuality of orders, ensuring your facility has the essential linen supplies it needs without interruption.

 

Tailored Ordering Solutions for Acute, Clinic Facilities

Online Ordering for Acute Care Facilities:

Our online platform, accessible at crownlaundry.com, simplifies the ordering process for acute care facilities, enhancing efficiency, accuracy, and environmental sustainability:

Convenience: Available 24/7, our online ordering system means you can place an order at any time that suits you, not just during business hours. This flexibility is invaluable in the healthcare industry, where needs can change rapidly.

Accuracy: By directly selecting and specifying your linen needs, the potential for errors is significantly reduced. Plus, the ability to add notes for special requests ensures that your unique requirements are met.

Efficiency: With a few clicks, your order is placed, processed, and set for delivery according to your facility's schedule. This streamlined process saves valuable time for healthcare administrators and staff, allowing you to focus more on patient care.

Environmentally Friendly: Moving to an online system reduces the need for paper-based ordering, contributing to your facility's green initiatives.

Clinic Customers: Simplified Ordering with the Order Back Program:

  1. For our clinic customers, we recognize the need for an even more streamlined approach. Our "Order Back" program eliminates the need for clinics to set up online ordering. Instead, our trained drivers handle everything:
  2. Upon delivery, our drivers take inventory and assess your linen needs based on par levels.
  3. They then place the next order for you, ensuring accuracy and eliminating the risk of shortages.

This direct system is not only the fastest but also the most accurate method, as requests are immediately uploaded into our system.

The Importance of Timely Orders

Timely ordering is essential for maintaining the seamless operation of our linen services. Our efficient plant operations rely on receiving all orders on time to prevent shortages and ensure linen is evenly distributed throughout your facility. To support this, we have established specific ordering deadlines for acute/inpatient facilities:

  • 10 a.m. Monday for Tuesday delivery
  • 10 a.m. Tuesday for Wednesday delivery
  • 10 a.m. Wednesday for Thursday delivery
  • 10 a.m. Thursday for Friday delivery
  • 10 a.m. Friday for Saturday and following Monday delivery

Meeting these deadlines helps keep your facility well-stocked and patient care uninterrupted.

Seamless Transition and Support

By offering tailored ordering options and emphasizing the importance of timely submissions, Crown Health Care Linen Services aims to deliver unparalleled service and support to healthcare facilities. This approach ensures your linen management process is not just efficient but also reliable, allowing you to focus on providing exceptional care to your patients.

If you need any help or have questions about our ordering systems, please reach out to your customer service representative or contact us at contactus@crownlaundry.com. Let us help you streamline your linen management for improved care and operational efficiency.