About Us
Crown Health Care Laundry Services is built exclusively for healthcare. For more than 70 years, we have supported hospitals, health systems, surgery centers, clinics, and outpatient facilities with linen rental, certified laundry processing, and linen management solutions designed around the needs of patient care.
Healthcare linen service is not one-size-fits-all. Crown combines regional scale, healthcare-only focus, reliable delivery, and hands-on linen management support for healthcare providers across the Southeast and Gulf Coast. Unlike general commercial laundries that serve multiple industries, Crown focuses on healthcare environments where infection prevention, patient comfort, inventory control, emergency planning, service reliability, and cost-conscious linen utilization are essential.
Crown is among the few healthcare linen processors in the industry to hold all five major industry certifications, reflecting our commitment to hygienic quality, infection prevention, employee safety, environmental responsibility, and operational excellence. These third-party certifications and accreditations help give healthcare facilities confidence that their linen program is supported by documented standards, independent review, and consistent processing practices.
Our EPIC values — excellence, passion, integrity, and caring — guide how we serve our customers, support our associates, and make decisions every day. They shape the way we respond to challenges, communicate with healthcare teams, and stay focused on doing the right thing for the patients, staff, and communities our customers serve.
Our difference includes healthcare-only service, a concentrated Southeast and Gulf Coast service network, certified hygienically clean processing, third-party accreditation, local customer advocates, responsive service teams, linen utilization support, internal distribution options for larger facilities, education resources through QuickCare Linen Lessons™, premium linen options through the EliteCare Collection™, and emergency support across a regional plant and depot network.
From daily linen service to larger linen management programs, Crown helps healthcare facilities maintain clean, dependable linen programs across every level of care.
Our Mission
Crown Health Care Laundry Services will be the leading quality laundry provider to healthcare throughout the Southeast United States. We strive to be recognized as the quality provider of healthcare linens to customers who demand quality products for patient care and sound linen management solutions to help reduce overall costs.
The Crown Distinction
We are here to help maximize your linen utilization and reflect your patient care values. Unlike many of our competitors, we only service the healthcare industry. This focus and commitment have allowed Crown to become an expert in healthcare laundry.
- A solid commitment to your satisfaction backs everything we do
- Line of high-quality products designed to improve patient satisfaction
- Regular service calls from your dedicated customer representative to review costs-per-patient-day inventory and product mix
- Proven Disaster Response Plan: With 10 plants, staging linen at our depots, mobile generators, and backup power systems, Crown proactively adjusts delivery schedules, reroutes trucks, and shifts production to ensure uninterrupted linen service—even in the toughest conditions.
- Clinic route service
- Prompt delivery windows and quick response times to special requests
- We minimize cost by eliminating loss through all waste streams
- Certified hygienically clean for infection prevention
- Complete reporting and linen tracking software. Linen can be reported by time frame, item, or destination
- Facilities receive 100% credit for any rejected linen, with a guaranteed rejection rate of less than 3%
Over 2,500 hospitals, outpatient clinics, and physician offices depend on us to process over 240 million pounds of linen annually.